Credits Policy

This Credits Policy explains how credits are purchased, delivered, consumed, and managed on GlossyBlueAI. By purchasing or using credits, you agree to this policy as well as our Terms & Conditions, Refund Policy, and other applicable platform policies.

What Are Credits?

Credits are prepaid digital usage units that allow users to access AI-powered services available on GlossyBlueAI.

Credits do not represent a bank deposit, stored value account, investment, cryptocurrency, or monetary balance. Credits have no cash value and may only be used within the GlossyBlueAI platform.

Purchasing Credits

Users may purchase credits through available subscription plans, one-time purchases, promotional offers, or other payment options offered on the platform.

Credit purchases are subject to successful payment authorization and verification by our payment processing partners.

Credit Delivery

Credits are normally added automatically to a user's account immediately after successful payment confirmation.

Under normal circumstances, delivery occurs within a few minutes. In rare situations involving payment verification, technical maintenance, or service interruptions, delivery may take up to 24 hours.

Services That May Consume Credits

  • AI Chat Assistance
  • AI Content Creation
  • AI Code Generation
  • AI Image Generation
  • AI Video Generation
  • AI Audio Generation
  • Document Processing
  • Automation Features
  • Future AI Services Introduced by GlossyBlueAI

Credit Consumption

Different platform features may consume different amounts of credits. Consumption depends on factors such as:

  • AI model used
  • Type of service requested
  • Complexity of the request
  • Generated output size
  • Processing resources required

Current credit consumption rates are displayed within the platform where applicable.

Credit Balance

Users can view their available credit balance from their account dashboard after logging in.

It is the user's responsibility to monitor credit usage and maintain sufficient credits for continued access to services.

Credit Validity

Credits remain valid for the duration specified in the applicable subscription plan, pricing page, promotional offer, or purchase agreement.

Unless otherwise stated, unused credits may expire at the end of the applicable validity period.

Non-Transferable Credits

Credits are non-transferable and may not be sold, assigned, exchanged, gifted, or transferred between accounts unless explicitly permitted by GlossyBlueAI.

Refunds and Credits

Credit purchases are governed by our Refund Policy.

Credits that have already been consumed through platform usage are generally not eligible for refund.

Refund eligibility may depend on factors such as duplicate payments, technical errors, failed delivery, or other situations outlined in our Refund Policy.

Promotional Credits

Promotional, bonus, referral, or complimentary credits may be subject to additional restrictions, expiration dates, usage limitations, or separate terms.

Promotional credits may be modified or withdrawn at any time.

Fraud, Abuse, and Chargebacks

GlossyBlueAI reserves the right to suspend, remove, adjust, or revoke credits obtained through:

  • Fraudulent activity
  • Payment disputes or chargebacks
  • Unauthorized transactions
  • Account abuse
  • Violation of platform policies
  • Violation of applicable laws

Accounts involved in fraudulent activity may be suspended or permanently terminated.

Changes to Credit Rates

We may periodically update credit consumption rates, pricing, service availability, or feature requirements to reflect operational, technological, or business changes.

Any such changes will apply prospectively and will not affect credits already consumed.

Account Closure

If an account is voluntarily closed, suspended, or terminated, unused credits may be forfeited unless otherwise required by law or expressly stated by GlossyBlueAI.

Business Information

Business Name: Glossy Blue Services

Platform: GlossyBlueAI

Business Type: Sole Proprietorship

Location: Chennai, Tamil Nadu, India

Website: https://ai.glossyblue.com

Support Email: support@glossyblue.com

Contact Us

If you have questions regarding credits, subscriptions, purchases, billing, or platform usage, please contact our support team at support@glossyblue.com.

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Glossy Blue Services

AI Software & Digital Services

F2, First Floor, AJ Complex

Alapakkam, Chennai-600063

Contact Information

Email: support@glossyblue.com

Mobile: 9500207944

Response Time: Within 24 Hours

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