Service Delivery Policy

This Service Delivery Policy explains how digital services, subscriptions, and AI credits purchased through GlossyBlueAI are delivered to customers.

Nature of Services

GlossyBlueAI is an AI-powered software platform operated by Glossy Blue Services. The platform provides digital services, AI-powered assistance, subscriptions, and credit-based access to platform features.

All products and services offered through GlossyBlueAI are delivered electronically. No physical goods are shipped.

Account Registration Requirement

Users must create an account and provide accurate information before purchasing subscriptions or AI credits. Purchased services are linked to the registered user account.

Subscription Activation

Upon successful payment confirmation, subscription plans are generally activated automatically and made available within a few minutes.

Subscription features become accessible through the user's account dashboard after activation.

AI Credit Delivery

AI credits purchased through the platform are normally added automatically to the user's account immediately after successful payment processing.

Credits may be used to access eligible AI features and services available on the platform according to the purchased plan.

Delivery Timeframe

Most purchases are processed and delivered instantly. Under normal operating conditions, users can expect subscription activation and credit delivery within a few minutes of successful payment.

Technical Delays

In rare situations, delivery may be delayed due to:

  • Payment gateway verification processes
  • Banking network delays
  • Technical maintenance activities
  • System upgrades or service interruptions
  • Fraud prevention or security reviews

Most purchases are delivered instantly. In exceptional cases, delivery may take up to 24 hours.

Failed or Pending Payments

Services, subscriptions, or credits will only be delivered after successful payment confirmation from the payment processor.

Transactions that remain pending, fail, are reversed, or are declined by the payment provider may not result in service activation or credit delivery.

Delivery Issues

If purchased credits, subscriptions, or account benefits are not reflected within 24 hours of successful payment, users should contact our support team with:

  • Registered email address
  • Transaction reference number
  • Date and time of payment
  • Payment amount

Our team will investigate and resolve verified delivery issues as quickly as reasonably possible.

Service Availability

We strive to maintain platform availability and reliable access to our services. However, uninterrupted availability cannot be guaranteed due to maintenance, third-party service dependencies, technical issues, or events beyond our control.

Support

Customers requiring assistance with purchases, subscriptions, credits, or service delivery may contact our support team.

Business Information

Business Name: Glossy Blue Services

Platform: GlossyBlueAI

Business Type: Sole Proprietorship

Location: Chennai, Tamil Nadu, India

Website: https://ai.glossyblue.com

Support Email: support@glossyblue.com

Contact Us

If you have questions regarding service delivery, subscriptions, payments, or account activation, please contact us through our Contact Us page or by emailing support@glossyblue.com.

Company

Home About Us Contact Pricing

Legal

Privacy Policy Terms & Conditions Refund Policy Cancellation Policy

Policies

Credits Policy Service Delivery Policy AI Usage Policy FAQ

Business Identity

Glossy Blue Services

AI Software & Digital Services

F2, First Floor, AJ Complex

Alapakkam, Chennai-600063

Contact Information

Email: support@glossyblue.com

Mobile: 9500207944

Response Time: Within 24 Hours

© 2026 Glossy Blue Services. All Rights Reserved.